Revision: Zoella - Online Media Industry

Revision: Zoella - Online Media Industry








  • convergent technologies such as social media, smart phones, etc have led to the development of online bloggers and vloggers
    • the availability of phone cameras and the ability to upload videos directly on to YouTube from a phone or laptop has led anyone to be able to become a "vlogger"
  • the global and sharable nature of online media means that bloggers and vloggers can reach massive audiences
  • in her early years as a vlogger, Zoella branded herself as being relatable and "normal"
    • she used everyday mise-en-scene to create a "girl next door" branding
  • a lot of vloggers use Multi-Channel Networks - companies which act as a middle man between companies and brands
    • vloggers will not have to create contact with companies as these MCNs do this for them, in return for a percentage of the profit, usually 30%
    • joining an MCN can benefit a vlogger as their content can be promoted to a much wider audience
    • members of the MCN can promote each other's channels
    • MCNs can also assist vloggers with production as they often have their own team of specialist video production staff, as well as studios and equipment
      • studios, cameras, creative employees, etc
      • increases profit and increases production value of your videos
  • some might say that her immense wealth now has had an impact on the production values of her videos and the monetisation has changed the focus of them
  • the desperate need to stay monetised and make profit means that Zoella and her team have to carefully consider everything she posts to maximise revenue
    • the media language changes as she has to consider how to monetise this content
  • Hesmondhalgh believes that to maximise profit, a producer should copy an existing successful format rather than making something different or original
    • Zoe Sugg also creating a More Zoella helps her to make even more money out of her existing successful brand
  • due to decline in traditional media products, brands have turned to advertising online instead
  • the Advertising Standards Authority regulate online ads, including paid for promotions by celebrities such as Zoella
    • bloggers have to make it clear to viewers if they have been paid to promote something
    • usually by using hashtags such as #sponsored or specifically saying "paid for promotion", or by mentioning the links are affiliate
  • many bloggers including Zoella have been in trouble in the past for not making it clear when a promotion has been paid for
  • Although the ASA regulate online adverts, there is no regulatory body for social media content in general
  • most social media pages like YouTube "self-regulate" by having their own rules about what people can post, and relying on either users, or algorithms to check content
  • due to the vast number of global users and posts, it's impossible to ensure that content doesn't breach the guidelines sometimes
  • the problem with this form of regulation is that content that breaches regulations is often seen by millions before it is reported and removed
  • regulating online content is very hard as it's virtually impossible to permanently remove something once it's been posted
  • her vlog whilst driving caused a lot of bad publicity including a public telling off by the police
  • online bloggers have to be careful not to post anything that is going to be offensive as this may cause bad publicity, risking sponsorship deals and possible demonetisation
  • so bloggers like Zoella try to stay quite "family friendly" in terms of content (e.g no swearing, no sexually suggestive content, etc
  • whilst Zoella no longer belongs to the Style Haul Network (it closed down), she now has her own company A-Z Creatives, giving her her own team of staff to help run her channels
    • she runs this with Alfie Deyes and they are based in Brighton
  • During 2020, the UK government offered a "furlough" scheme to struggling businesses, allowing them to claim money to pay their staff with
  • Zoella caused controversy when she used the furlough scheme to pay her office manager who earned around £25,000 a year despite being worth £4.7 million herself
    • some people were angry that the scheme was being "abused" by millionaires who could clearly afford to pay their staff anyway
  • her old blog site was more personal and informal reflecting her own individual contribution as a solo blogger
  • her new website reflects her new status as a "brand". Instead of writing in first person, posts are written from the perspective of "we" reflecting a more corporate approach
    • has she lost her individuality in return for profit and power?
  • she focuses on pushing her merchandise in posts because diversifying into other synergetic products helps to reduce risk and increase profit
  • Zoella has diversified into publishing too as she has written several books
    • Girl Online was one of the fastest selling debut novel by any author of all time
    • Zoe Sugg was a "ghost writer" though as she did not actually write the novel herself
  • Sugg cofounded the editing app "Filmm" which has over 1 million downloads on the app store
  • collaborations with other celebrities are a popular way of strengthening a vloggers fanbase
    • this means they can tag each other and appear on different channels
  • fan opinion is hugely important for vloggers
    • Zoella has come under fire in the past when fans have been disappointed with her projects or products
    • for example, the advent calendar
      • Zoella publicly addressed the complaints in a video and blamed the price on a decision made by Boots rather than her
  • Zoella and other vloggers regularly attend fan conventions such as VidCon
    • fans pay to attend these to meet celebrity vloggers, get autographs, etc
  • Curran and Seaton suggest that media companies are often focuses entirely on profit and power
    • some Zoella content might seem to be more than that (e.g her mental health work and being in Band Aid, as well as Bake Off for Comic Relief)
    • some cynical people might suggest that these projects were done for self promotion

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